SendPulse Chatbots

SendPulse Chatbots puts multi-channel customer conversations at your fingertips—manage WhatsApp, Telegram, Facebook Messenger, and Instagram bots from a single mobile app. Stay connected to your subscribers and respond to messages instantly, no matter where you are.

Responding to subscribers has never been simpler. Receive real-time notifications for every new message, letting you engage with customer requests and questions the moment they arrive. Chat with all your bot subscribers through one intuitive interface, and watch conversations sync instantly across your devices. Add personality to your replies with emoji support, and access complete message history so you can personalize every interaction based on what you already know about each customer.

Filter your conversations by status—view all chats, open tickets, or closed threads—and monitor your unread message count at a glance. This streamlined approach means you never miss a customer inquiry and can prioritize responses based on urgency.

Managing subscriber information becomes effortless with SendPulse Chatbots. Update variable values and assign tags directly from the app as you learn more about each customer, enabling increasingly personalized communication over time. View detailed subscriber profiles showing their status, subscription date, avatar, and custom variables—everything you need to deliver targeted engagement.

Track the health of your entire chatbot operation with built-in statistics. Monitor your total subscriber count, measure message volume sent and received, and make data-informed decisions about your customer engagement strategy. You can also toggle auto-replies on or off for individual subscribers and remove contacts from your list when needed.

Account management is straightforward. Check your subscription plan details, see how many bot subscribers you have access to, adjust the app language to your preference, and reach SendPulse support directly with a single tap.

Whether you're managing one bot or multiple channels, SendPulse Chatbots gives you the mobile control you need to nurture customer relationships and keep conversations moving forward—anytime, anywhere.